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How do you calculate number of people required if there 1000 calls and 6 minutes is the aht?
Wiki User
∙ 11y ago
The answer will depend on how long a period over which the 1000 calls come. Further refinement will be required if the call frequency varies - you are not likely to get as many at 3 am as you will at 3 pm, for example.
Wiki User
∙ 11y ago
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How do you calculate incidence rate for disease?
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