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How to measure brand awareness?

Updated: 12/11/2022
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13y ago

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Awareness has two components that need to be measured:

1. Recall- retrieving a brand when given a cue

2. Recognition- confirming prior exposure to a brand

Typical questions to measure RECALL are:

"When you think of car brands, what brands come to mind?" (unaided recall, broad cue)

"When you think of brands of high performance sports cars, what brands come to mind?" (aided recall, a narrower cue)

In these tests, the first brand retrieved will have the highest brand awareness.

Typical questions to measure RECOGNITION are:

"Have you heard of Brand X?"

"Have you ever seen this brand?"

The faster and more "yes" responses, the higher the brand recognition.

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