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Physical distribution is one of the largest arenas of marketing and has been defined as the analysis, planning, and control of activities concerned with the procurement and distribution of goods.
1 Set standards, train staff, and measure continuously. 2 Review distribution procedures. 3 Increase monitoring and security observation. 4 Develop corrective actions for every way of shrinkage, including disciplinary actions. 5 Research latest trends and control measures in addressing shrinkage.
The 4C's in management typically refer to the following concepts: Planning and coordination: Ensuring that tasks and activities are properly organized and coordinated to achieve the desired objectives. Control: Monitoring progress and performance to identify any deviations or issues and taking corrective actions as needed. Communication: Engaging in effective communication to ensure understanding, alignment, and collaboration among team members and stakeholders. Coaching and development: Providing guidance, support, and opportunities for skill development to enhance the capabilities and performance of individuals and teams.
Explain the difference between capability and control.
It begins with the establishment of clear standards of performance, involves a comparison of performance to those standards, takes corrective actions, if needed, to repair performance deficiencies; is a dynamic, cybernetic process, and uses three basic methods-- feedback control, concurrent control, feedforward control.
A corrective control is a measure taken to correct a deviation from an expected or standard state. In terms of quality management, corrective controls are used to address any deviations from the required quality level. Or you can also put it this way: A corrective control is a type of control that is used to correct an error. Typically, corrective controls are used when the error cannot be prevented with a preventive control.
1. Establish Standards of performance. 2. Mesure actual performance 3. Compare performance to standards. 4. if adequate, do nothing or provide reinforcement, if inadequate, take corrective action.
The essential elements of any control process are• Establishment of Standards• Measurement• Comparing performance with the standards• Taking corrective actionsEstablishment of Standards is the first step in control process. Standards represent criteria for performance. A standard acts as reference line or a basis of appraisal of actual performance. Standards should be set precisely and preferable in quantitative terms. Setting standard is closely linked and is and integral part of the planning process. Standards are used or bench marks by which performance is measured in the control operations at the planning stage, planning is the basis of control.Measurement of Performance After establishing the standards, the second step is to measure actual performance of various individuals, groups or units. Managementshould not depend upon the guess that standards are being met measurement of performance against standards should ideally be done on a forward looking basis so that deviations may be detected in advance of their occurrence and avoided by appropriate actions.Comparing Performance with Standards Appraisal of performance or comparing of actual performance with pre-determined standards is an important step in control process.Comparison is easy where standards have been set in quantitative terms as in production and marketing. In other cases, where results are intangible and cannot be measured quantitatively direct personal observations, inspection and reports are few methods which can be used for evaluation. The evaluation will reveal some deviations from the set standards. The evaluator should point out defect or deficiencies in performance and investigate the causes responsible for these.Taking Corrective Actions Managers should know exactly where in the assignment of individual or groupduties, the corrective action must be applied. Managers may correct deviations by redrawing their plans or by modifying their goals. Or they may correct deviations by exercising their organizing functions through reassignment or clarification of duties. They may correct, also, by additional stapling or better selection and training of subordinates.
The essential elements of any control process are• Establishment of Standards• Measurement• Comparing performance with the standards• Taking corrective actionsEstablishment of Standards is the first step in control process. Standards represent criteria for performance. A standard acts as reference line or a basis of appraisal of actual performance. Standards should be set precisely and preferable in quantitative terms. Setting standard is closely linked and is and integral part of the planning process. Standards are used or bench marks by which performance is measured in the control operations at the planning stage, planning is the basis of control.Measurement of Performance After establishing the standards, the second step is to measure actual performance of various individuals, groups or units. Managementshould not depend upon the guess that standards are being met measurement of performance against standards should ideally be done on a forward looking basis so that deviations may be detected in advance of their occurrence and avoided by appropriate actions.Comparing Performance with Standards Appraisal of performance or comparing of actual performance with pre-determined standards is an important step in control process.Comparison is easy where standards have been set in quantitative terms as in production and marketing. In other cases, where results are intangible and cannot be measured quantitatively direct personal observations, inspection and reports are few methods which can be used for evaluation. The evaluation will reveal some deviations from the set standards. The evaluator should point out defect or deficiencies in performance and investigate the causes responsible for these.Taking Corrective Actions Managers should know exactly where in the assignment of individual or groupduties, the corrective action must be applied. Managers may correct deviations by redrawing their plans or by modifying their goals. Or they may correct deviations by exercising their organizing functions through reassignment or clarification of duties. They may correct, also, by additional stapling or better selection and training of subordinates.
facilitates marketing planning and control
The external factors which affect a company's planning and performance, and are beyond its control: for example, socio-economic, legal and technological change.
The essential elements of any control process are• Establishment of Standards• Measurement• Comparing performance with the standards• Taking corrective actionsEstablishment of Standards is the first step in control process. Standards represent criteria for performance. A standard acts as reference line or a basis of appraisal of actual performance. Standards should be set precisely and preferable in quantitative terms. Setting standard is closely linked and is and integral part of the planning process. Standards are used or bench marks by which performance is measured in the control operations at the planning stage, planning is the basis of control.Measurement of Performance After establishing the standards, the second step is to measure actual performance of various individuals, groups or units. Managementshould not depend upon the guess that standards are being met measurement of performance against standards should ideally be done on a forward looking basis so that deviations may be detected in advance of their occurrence and avoided by appropriate actions.Comparing Performance with Standards Appraisal of performance or comparing of actual performance with pre-determined standards is an important step in control process.Comparison is easy where standards have been set in quantitative terms as in production and marketing. In other cases, where results are intangible and cannot be measured quantitatively direct personal observations, inspection and reports are few methods which can be used for evaluation. The evaluation will reveal some deviations from the set standards. The evaluator should point out defect or deficiencies in performance and investigate the causes responsible for these.Taking Corrective Actions Managers should know exactly where in the assignment of individual or groupduties, the corrective action must be applied. Managers may correct deviations by redrawing their plans or by modifying their goals. Or they may correct deviations by exercising their organizing functions through reassignment or clarification of duties. They may correct, also, by additional stapling or better selection and training of subordinates.
Control of Documents Control of Records Internal Audit Control of non-conformance Corrective Action Preventive Action
1) Marketing Analysis 2) Marketing Control 3) Marketing Implementation 4) Marketing Planning
Standards for control processes typically include establishing clear objectives and targets, defining key performance indicators, implementing monitoring mechanisms, setting thresholds for acceptable performance, taking corrective actions when necessary, and ensuring continuous improvement through feedback and evaluation loops. Adherence to these standards helps organizations effectively manage risks, optimize resources, and achieve their strategic goals.
Marketing control is a process that assists the marketing managers by guiding their marketing efforts within parameters established by the environment and internal resources. The control function is placed on high importance, as it does not only control and evaluate activity, but it assists managers in developing their skills in order to provide sound management of this function.