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KPI is an acronym, standing for Key Performance Indicators. The KPIs are those areas of performance measurement that a Team , Department of Organisation adopt to represent the core measures that reflect success or failure against their key objectives.
Generally an organisation will operate a suite of performance measures that give feedback on how they are doing and warn when issues need to be addressed, They can also be used to identify and deliver business improvement projects or activities. From amongst these an organisation will select the critical few that truly represent success. These measures are generally then combined with specific performance targets and ambitions so that we can see at all times whether we are on track to succeed or whether we need to take further action.
The Greybeard Academy provide free help and advice through a YouTube channel in the same name. Amongst the many free training videos is a KPI Expert course that you might find useful.
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