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well I would call out a washing machine expert and claim on my insurance

Sounds like the motor on the timer has quit working. If the dial isn't advancing, this is the problem. It could be a broken connection with the motor wires which would allow everything else to work but not advance the timer. If the timer is advancing you have a solenoid stuck on or off somewhere and you will require a qualified repair person to find the problem.

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Q: What do you do if the washer is stuck on rinse?
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