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control setup
Well it matters if it is setup like this: 8x=24 then you use multiplication and if it is setup like this: 24+x=76 then its subtraction. Get my flow?
The main three variables you need to look at while setup your call center are: 1- The right people2- The right Technology3- Processes (internal & external)
an independent variable is a thing you can change on your own. a depentent variable is a variable you depend on and a responding variable is a variable that reacts to the experiment
The independent variable. The output variable is dependent on this variable's value and so is called the dependent variable.