0
An outbound bpo is one in which bpo agents make outbound calls to customers on behalf of a business or client. Calls made from the center can include telemarketing, sales or fund-raising calls, as well as calls for contact list updating, surveys or verification services. An inbound bpo is one that exclusively or predominately handles inbound calls (calls initiated by the customer) rather than outbound calls. A bpo may handle either only inbound or outbound calls or might deal with a combination of the two.
Add your answer:
Earn +20 pts
What is vertices?
Verticity is a BPO firm offering outsourcing/offshoring services using its South Asian facility as an operations hub while also having a US corporate office in NY. Offshoring / IT outsourcing / Outsourcing / BPO Business Process Outsourcing
What is national skills registry?
Human resources are the key assets for IT-BPO industry in India and the industry has focused on developing and implementing best practices in human capital management, safety and security that span across employees, clients and other stakeholders. NASSCOM in partnership with the industry has developed a unique initiative - National Skills Registry -a national database of registered and verified knowledge workers in the industry. This database is managed and run by NDML - a fully owned subsidiary of National Securities Depository Limited (NSDL). National Skills Registry (NSR) aims to build a robust and credible information repository on the knowledge professionals in the sector. The data fields include permanent fact sheet of information on the professional along-with Photograph & appropriate background checks (where undertaken), thus providing identity security for the organization and its clients. Biometrics is also included in this repository to ensure unique identification. The benefits of NSR flow across to clients, service providers and employees. The data is owned by the employee who can authorize prospective employers to validate details and avoid duplication of background checks. The industry benefits by having credible data on current and prospective employees eliminate issues of potential frauds and avoid repetitive background checks. Clients who deal with sensitive data are assured of proper verification checks of employees who are dealing with this data. NSR has enhanced the value proposition of Indian IT-BPO industry, as one that has raised the bars on security standards in pursuit of excellence and client satisfaction.
What are risk factors of people who commit suicide?
Generally accepted Risk indices for suicide include:Substance Abuse -- drugs, alcohol, etc. Under the influence now?History of substance abuse?Mental health issues -- history of depression. schizophrenia, etc.Accessibility to an effective means by which to commit suicide?History of prior suicide attempts.Mood Isolation?Rage affect?BPO indicators?Trapped? No way to escape their situation?Stressors -- recent events Loss of job, domicile, spouse, childAnniversary effects (Holidays, anniversary of an event, &c.)Chronic StressorsLong term pain -- physical, emotionalIncurable financial difficultyChronic physiological pathologyIt's hard for me to say if suicidal ideation is a risk factor or a symptom, but be mindful of it.
What is the difference between business development manager and marketing executive?
bpo manager is team leader for managing the team of bpo
What is the difference between IT and BPO?
IT is Information Technology and BPO is Business Process Outsourcing. BPOs are also categorized by ITES (Information Technology Enabled Services)
What is the difference between BPO and KPO?
BPO - Business process outsourcing(It means any part of business you are out sourcing) KPO- Knowledge process outsourcing(Mainly the works in which some study or research is needed)
What is the difference between IPO Amd BPO?
IPO means Initial Public Offering - A company's first sale of stock to the public. BPO means - Business Process Outsourcing, hiring a vendor to take responsibility for a business process. Answered by Krishnakumar G. Nair, 07 Jun '07 09:11 pm
When was Diversify BPO created?
Diversify BPO was created in 2010.
What is the Merits and demerits of BPO job?
BPO is merit and demerit
What do you mean by domestic voice and non voice in bpo?
BPO means Business Process Outsourcing; I'm assuming you mean the same thing. I would imagine that "non-voice" BPO jobs would be ones that do not involve communicating by voice with the customers. They might include reading incoming information and sending appropriate electronic requests for other information...
What is lug pattern mean?
the lug pattern is when the distance between a lug patern and vehicle bpo
Who is the chairman of the spanco bpo in bpo?
No Specific chairman for the Spanco BPO. However, everything is managed under leadership of Mr. Kapil Puri
If an interviewer asks why i want to join BPO what will be the answer?
Bpo is the business process outsourcessing.because bpo always give the good opprotunities to his employees.like good salary,like cab facilites and also i have seen the environment of bpo. it is good to any body. any one can spend his career in the bpo.
How do you do a bpo resume?
You can get some Fresher BPO Tech Support Resume formats here. These resume formats will helpful for you to prepare best fresher BPO Tech Support resumes according to your qualifications and skills bpo resume.
What is KPO and BPO?
KPO is know performance outright where as BPO is Blood pressure Optimum
