Recognizing and identifying the problem.
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Analyzing it!
It means identifying whose problem it is and, therefore, who is responsible for solving it.
When you analyze a problem you look it over which is what analyzing means. You look over the problem and then you solve it. When you solve a problem you solve it and you use certain steps and solve it but of course everyone has there ways to solve a problem but some people have ways to solve it by just analysing it. That is the difference.
Variable
these are the 7 steps to problem solving! and yes it is the first step.... 1. Define and Identify the Problem 2. Analyze the Problem 3. Identifying Possible Solutions 4. Selecting the Best Solutions 5. Evaluating Solutions 6. Develop an Action Plan 7. Implement the Solution