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Awareness has two components that need to be measured:

1. Recall- retrieving a brand when given a cue

2. Recognition- confirming prior exposure to a brand

Typical questions to measure RECALL are:

"When you think of car brands, what brands come to mind?" (unaided recall, broad cue)

"When you think of brands of high performance sports cars, what brands come to mind?" (aided recall, a narrower cue)

In these tests, the first brand retrieved will have the highest brand awareness.

Typical questions to measure RECOGNITION are:

"Have you heard of Brand X?"

"Have you ever seen this brand?"

The faster and more "yes" responses, the higher the brand recognition.

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13y ago
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7mo ago

Brand awareness can be measured through surveys, conducting focus groups, analyzing social media engagement, tracking website traffic, monitoring mentions in the press, and utilizing tools like Google Analytics to measure brand search volume and referrals. It's important to track both quantitative metrics (such as reach, impressions, and number of mentions) and qualitative metrics (such as brand sentiment and recognition).

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