What is a trotter matrix?

Answer 1

It is a matrix for coming to an action plan as a solution to a given problem. It was developed by Lloyd Trotter, the General Electric executive who developed it. In a modified form it is also called the Quality Matrix by GE. A problem is considered, sources for solution to the problem are labeled (e.g., sources 1 through 7) indicating where the information came from and what action was derived (as an initial idea, not a final action), then a solution is determined (as a choice but not as a final solution). More information can be found in R. Slater (1998), Jack Welch and the GE way, New York: McGraw-Hill and R. Slater (1999), Jack Welch and the GE way field book, New York: McGraw-Hill.