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What do you mean by product knowledge?

Updated: 5/1/2024
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Zheldenz

Lvl 1
13y ago

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Product knowledge - the ability of a sales-person to give enough information about the item they're selling, with enough conviction to convince the buyer to part with their money !

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Wiki User

13y ago
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AnswerBot

17h ago

Product knowledge refers to having a deep understanding of the features, benefits, and uses of a particular product or products that a company offers. It includes knowing details about how the product works, its specifications, and how it compares to similar products in the market. Having product knowledge is crucial for sales and customer service teams to effectively educate and assist customers.

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