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1) Finding the right problem to solve

- Too often our approach to problem solving is reactive; we wait for the problems to arise. Firstly in our seven step problem solving process, we advocate taking a proactive approach, go and find problems to solve; important and valuable problems. The real starting point then for any problem solving process is to find the right problem to solve.

2) Defining the problem

- It is very tempting to gloss over this step and move to analysis and solutions. However, like the first step, it is one of the secrets of effective problem solving. Combining problems that are valuable to solve, with defining exactly what you are trying to solve, can dramatically improve the effectiveness of the problem solving process. The secret to defining the problem is really about attitude. Try to see every problem as an opportunity.

3) Analyzing the problem

- Analysis is a process of discovery of the facts, finding out what you know about the situation. The problem solving activity question checklist leads you through a set of questions to identify the nature of the problem and to analyze what it is and what it isn't. One of the most important aspects of analyzing any situation is involving the right people.

4) Developing possibilities

- The previous steps will have already revealed plenty of possibilities for solving the problem and realizing the opportunities. At this stage it is important to give time and space for creative solutions. Placing a high value on the ideas of others is a crucial leadership concept and facilitator skill when generating ideas to solve problems.

5) Selecting the best solution

- There will be constraints restricting what you can do, issues about whether solutions fit within what is currently done, and various stakeholders views to consider. Solutions therefore need to be evaluated.

6) Implementing

- Carefully defined the problem and the desired outcome, analyzed the problem at length, collected every available item of information about it, explored all possible avenues, and generated every conceivable option & chosen the best alternative after considerable deliberation.

7) Evaluating and learning

- It would be all too easy to forget them in rushing to solve the next problem, or to implement the solution. You should evaluate at least two areas:

1) How you carried out the seven step problem solving process 2) The effectiveness of the solution you implemented. Did it deliver the outcomes you expected?

- You should also ask what you are now able to do, or what you could do next, now that you have improved things by solving the problem. What further opportunities can you now realize that you weren't able to before?

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11y ago
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2y ago

brainstorming solutions. *apex homie*

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Q: What are the 7 steps in problem solving?
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