Factoring by the AC method, difference of squares, perfect square trinomial. If not factorable by those ways, you can use the quadratic formula.
You can also find zeros by synthetic division.
If there are not any real solutions, then the solutions are said to be complex, they do not cross the x axis.
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There are an infinite number of different quadratic equations. The quadratic formula is a single formula that can be used to find the pair of solutions to every quadratic equation.
To find the roots (solutions) of a quadratic equation.
If the discriminant of the quadratic equation is equal or greater than zero it will have 2 solutions if it is less than zero then there are no solutions.
When you graph the quadratic equation, you have three possibilities... 1. The graph touches x-axis once. Then that quadratic equation only has one solution and you find it by finding the x-intercept. 2. The graph touches x-axis twice. Then that quadratic equation has two solutions and you also find it by finding the x-intercept 3. The graph doesn't touch the x-axis at all. Then that quadratic equation has no solutions. If you really want to find the solutions, you'll have to go to imaginary solutions, where the solutions include negative square roots.
I suggest you use the quadratic formula.