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Managers might use the grapevine to their benefit in order to find out about any employee dissatisfaction. They can also find out about potential problems that are occurring in areas of the company.

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Q: How might a managers use the grapevine to their benefit?
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How might managers use the grapevine to their benefit?

By 'planting' information. Allowing certain things to be overheard.


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how might manager use grapevine to their benefit?

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The main characteristics of grapevine are :(i) Speed:As compared to formal communication, the speed of grapevine is fast. In a study it was found that in the case of manager who had an addition in his family at a local hospital at eleven O' clock at night, by 2 P.M. next day 46% of the whole management group knew of the event. The news had traveled via the grapevine, coffee break in the morning contributing the most.(ii) Degree of Selectively:Contrary to general belief grapevine shows a highly selective and discriminating path way. It chooses what interests it.(iii) Locale of operation:The company grapevine mostly operates at the place of work, Since management has control over work environment, this phenomenon can be made use of tremendously in influencing worker opinion.(iv) Relation to Formal Communications:Formal and informal communication systems trend to be jointly active or inactive. If formal communication is slow, grapevine is slow too. The two supplement each other; formal communications step into stamp seal of authority to it.Grapevine has certain advantages like the grapevine chain is highly flexible and it travels very fast. Managers should not try to abolish grapevine as it is the nervous system of the communication process in an organization.


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