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Single point service is where a customer orders, pays for their order and is served all at 1 single point.
An example of this would be if one were to order food from a canteen style establishment. They would approach the food counter, possibly with a tray in hand and select what food they would like, it would then be given to them immediately and they would hand over money and take their food away with them.
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You must say in what context you mean this.
