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A receptionist is the very first person you see when you step into an office. How he or she treats you will affect how you think about the company. They are the important people and they have to know what they must do and how they should look or speak.
A receptionist is a type of secretary who specializes in handling the flow of people through a business. He or she answers phones and deals with people who walk into a business for appointments or because they need various services.
His or her main role is to deal with visitors and attending to their inquiries. There are also duties like filing, typing and keeping the reception area clean and tidy.
A good receptionist is neat and smart in appearance, able to speak clearly, friendly and helpful, sincerely polite and knowledgeable about the company and its people. Also a receptionist that can stay calm and make visitor leave without feeling bad is a good receptionist.
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